Norway

Project Name || IDRSI Shopping Store

Important Note :
New Project

Store Policies

Last updated: 2026

1. Shipping Policy

Shipping Options
  • Standard Shipping: 3-7 business days
  • Express Shipping: 1-3 business days
  • Same Day Delivery: Available in select areas
  • International Shipping: 7-21 business days
Shipping Costs
  • Free shipping on orders over $100
  • Standard shipping: $5.99
  • Express shipping: $12.99
  • International rates vary by location

2. Return & Exchange Policy

Return Guidelines
Time Limits
  • 30 days for most products
  • 14 days for electronics
  • 7 days for perishable items
  • No returns on custom orders
Condition Requirements
  • Items must be unused and in original packaging
  • All tags and labels must be attached
  • Original receipt or order number required
  • Items must be in resalable condition

3. Refund Policy

Processing Time

5-10

Business Days

Refund Method

Original payment method will be credited

Non-Refundable

Shipping costs and handling fees

4. Warranty Policy

Product Warranties

  • Electronics: 1-2 years manufacturer warranty
  • Furniture: 1 year structural warranty
  • Appliances: Manufacturer warranty applies
  • Custom products: 6 months limited warranty
Warranty Claims

To file a warranty claim:

  1. Contact our support team
  2. Provide order number and photos
  3. Describe the issue in detail
  4. Follow provided instructions

5. Privacy & Data Protection

Data Security

We are committed to protecting your personal information:

  • All transactions are encrypted with SSL technology
  • We never store your complete credit card information
  • Your data is never sold to third parties
  • You can request data deletion at any time

6. Dispute Resolution

Step 1: Contact Us

Most issues can be resolved quickly by contacting our customer service team directly.

Step 2: Mediation

If direct resolution fails, we offer mediation services to find a fair solution.

7. Quality Assurance

Quality Inspection

All products undergo quality checks before shipping

Certified Sellers

We work only with verified and trusted sellers

Customer Satisfaction

Your satisfaction is our top priority

8. Prohibited Items

We do not sell or allow:

  • Illegal or controlled substances
  • Weapons and ammunition
  • Counterfeit or pirated goods
  • Hazardous materials
  • Adult content or services
  • Stolen goods
  • Items that violate intellectual property
  • Recalled or unsafe products

9. Policy Updates

These policies may be updated from time to time to reflect changes in our services or legal requirements. We will notify customers of significant changes via email or website announcements.

10. Customer Support

Need Help?

Our customer support team is here to help you with any questions or concerns:

  • Hours: 9 AM - 6 PM (SAT)
  • Days: Sunday - Thursday

Last Updated: 2026

© 2026 IDRSI. All rights reserved.

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